Fête Galante Collection is here! Free international shipping over $400

Customer Service

Questions? Feel free to get in touch and our team will get back to you as soon as possible: [email protected]

CAN I CHANGE OR CANCEL MY ORDER?

Unfortunately, at this time we cannot offer cancellations on your order, unless you put the request within 24 hours of a business day, and receive a reply within that time frame. Please note that because we work hard to process and ship orders quickly, a cancellation may not be possible.
 

HOW CAN I CHECK THE STATUS OF MY ORDER?

You will receive an email with your tracking number once your order has shipped. If you created an account with us, you will be able to login to check the status of your order.

WHAT PAYMENT METHODS DO YOU ACCEPT?

We currently accept PayPal, and all cards through Stripe.

THE ITEM I WANT IS OUT OF STOCK

Some items will be restocked regularly while some items are Limited Edition. Feel free to reach out to inquire about any items you like.

THERE IS A PROBLEM WITH MY ORDER

If you find there is a problem with your order once received, such as missing items, or any other concerns please email us within 7 days of receiving your order and we will get everything sorted.

WHEN WILL MY ORDER SHIP?

All orders ship in 2 – 3 business days, excluding items on backorder, pre-sale, or custom orders. If your item is being made-to-order, there will be a notice on that product’s page with the expected processing time. Please be aware we do not ship orders on Sunday or US holidays. Once your order is processed you will receive a shipping confirmation with tracking information.

INTERNATIONAL SHIPPING AND TAXES

Shipping and Taxes for International orders are calculated individually at checkout and vary by country. 

SIZING

Please see our complete Size Guide for your reference. We recommend comparing your measurements so you are happy with the fit of your garment and can avoid the return process.

EXCHANGES/RETURNS

Please see our Return Policy before considering a return.