Shipping and taxes are calculated for your order at checkout.
Order processing usually takes 1-3 business days, sometimes 4-7 depending on the volume of orders. Different processing time applies to custom orders, pre-sales, backorders, and made-to-order items).
Your package will be shipped via UPS, though we sometimes use USPS or DHL depending on the customer location. Once processed, you will receive a confirmation email with your tracking information. If located in the US, please allow 4-7 days for your item to arrive once it ships out.
Once your order has been shipped and tracking information has been provided, Enjoué is not responsible for any shipping delays, or lost/stolen packages. Once your package leaves our facility it becomes the responsibility of UPS, USPS, or DHL and all claims must be filed through them. In such a case, to check which carrier to contact you can enter your tracking number into Google Search and contact the shipping provider from there.
TAXES & DUTIES
Orders that are designated for shipment to countries outside of the U.S. may be subject to local taxes, customs, duties, and fees levied by the destination country [“Import Fees”]. The recipient of the shipment is the importer of record in the destination country and is responsible for all Import Fees. If you refuse a shipment from Enjoué, you are responsible for the original purchase and shipping charges, any Import Fees that are incurred on the package, and the cost of returning the package to Enjoué.
INTERNATIONAL SHIPPING METHODS AND COSTS
International orders will be shipped via UPS or USPS. Enjoué is not responsible for delays in shipping or delivery due to force of nature or other uncontrollable events. If your order is shipped USPS or UPS please allow longer time for arrival.sually